Recent Posts

Ozone for Odor Removal After Fires

8/9/2021 (Permalink)

What is Ozone? Ozone is a molecule composed of three atoms of oxygen. The oxygen that we breathe contains two atoms of energy. The third atom of oxygen can detach and reattach to molecules of other substances, which changes their chemical composition. This machine oxidizes and removes odor. These machines are not limited to odors from smoke. They can be helpful in many odorous situations. 

Any home or business owner that has had to face the after math of fire, knows the lingering odor of smoke is unpleasant. A simple surface clean doesn't always get rid of the odor. SERVPRO of Northwest Ontario has the equipment and space to create a chamber where we will put your items to remediate fire and smoke damage odors.

Give us a call (909) 984-3544

Storm Damage

7/26/2021 (Permalink)

Flood Damage

Ontario, Ca, is not famous for heavy   storms, but with climate change anything can happen.

 Mud and dirt typically rank among our top priorities for removal whenever we respond to a flood call. Response time is critical to keep damage at bay and remove it effectively. Given time, mud can harden and form dry shells that are difficult to break off and can leave behind significant additional damage. If you call us as soon as possible, we stand a better chance of arriving before the mud dries and hardens, becoming almost cement-like. If the sludge is wet enough, we may be able to remove most of it with much faster washing and scrubbing processes. Rapid moving water from flash flooding caused by severe storms like monsoons presents a challenge to homes and buildings to withstand and then to cope with the debris left behind.

Rains Can Cause Water Damage to Your Home

7/26/2021 (Permalink)

This is the time of year you start seeing homeowners replacing their roofs in preparation for the raining season only a few months away. Unfortunately, many will be caught off-guard by the amount of rain that will be coming during the winter, and the result is storm damage to that partially installed roof. While you may be able to get your roofer to come out and address damage to the roof itself, you may have experienced additional storm damage from your unprotected roof.

Portions of your home might experience flooding from the rain and this will affect your home and belongings.

SERVPRO of Northwest Ontario is always ready to help you. We are open 24/7 and ready to help you leave your home "Like it never even happened."

Give us a call at: (909)984-3544

Fire Prevention

7/22/2021 (Permalink)

Kitchen Fire Kitchen Fire


 Most home fires are preventable, but sometimes common sense isn't so common. According to the National Fire Protection Association, it's not too early to protect your loved ones and your home from fire damage, by simply following sensible suggestions.

- Have your furnace checked

- Have your chimneys and vents checked

- Test smoke alarms. (You should have smoke alarms in each bedroom, kitchen and hallways, make sure to check the batteries periodically)

- Cover the fireplace with a screen

- Beware of lit candles.( Never live at children’s reach)

- Beware of space heaters

- Fire extinguishers can be life-savers. Store one under the kitchen sink, and in the hall closet near the bedrooms and the garage. Make sure you use the correct setting -- A for paper, wood and trash; B for grease and flammable liquids; C for small electrical fires.

-Know how to put out kitchen fires quickly. Water doesn't help a grease fire, which can get out of control. Keep salt and baking soda on hand to sprinkle liberally on pan fires. Keep lids handy to put on top of pots and pans that get too hot and have your extinguisher ready to spray on B

- Practice an escape route. Practice with your family and if it is a business make fire drills and assignee to make sure no one is left behind.  

 SERVPRO of Northwest Ontario is Ready to help you (909) 984-3544

Working Around Our Commercial Costumers

7/22/2021 (Permalink)

When a local Hotel restaurant flooded around Christmas we received a call from the hotel manager, who was asking us if we could work around the restaurant hours to dry the rooms affected. Within an hour, our crew was on site, ready to assess the rooms that flooded, and begin the mitigation work. Our crews worked quickly and efficiently to get the cleanup done, we were drying for the weekend and then we will set up and put down our equipment when the restaurant was closed so the hotel restaurant could serve their customers as usual. This was a challenging job since we were moving the equipment 4 times a day. At the end we were able to leave the hotel Restaurant “Like it never even happened.”

Give Us a call (909)984-3544

Emergency Services for Commercial Properties

7/22/2021 (Permalink)

When businesses are disrupted by fire, water, or bio hazard there is no time to waste.  

At our SERVPRO of Northwest Ontario office, we will always provide prompt service to any commercial properties regardless of our current production schedule, even during storm time.  

What qualifies as "commercial"?

Schools, Manufacturing, Industrial, Apartment Buildings, Health Care, Offices, Financial Institutions, Hospitality, Retail, Food Services, Government / Municipal, Storage warehouses and more.

A flood can occur when the business is out for the night or during a weekend.  Floods   don’t necessarily happened because of a weather incident it could be as easy  as a broken pipe from the toilet or the kitchen sink.

It’s important to follow fire prevention protocols so your employees know what to do in case of fire.

Give us a call at (909) 984-3544

Tips for a Water damage Claim  

7/22/2021 (Permalink)

It sounds easy to do , but staying calm during the claim process can make a huge difference. By keeping your emotions in check, you will be able to better communicate and describe the damage to your insurance agent, hear what they are saying with clarity and also not miss any important information they are trying to share with you. We recommend that you keep a list of phone numbers on your fridge (ex. SERVPRO of Northwest Ontario  your Insurance Agent, and the local Fire Department) just in case of an emergency. Remember, it’s always best to be prepared.

Take some pictures of your home sometimes insurances want to see what your home looked like before the water damage.

 Taking photos of any water damage or standing water is ALWAYS a good idea. It allows the insurance company to see firsthand the extent of the damage, as well as help protect you should a question arise. These days most people carry their smart phone on them at all times, so having access to a camera is no problem!

Dealing with a water loss claim can feel overwhelming at times. If you ever have a question about what is going on, be sure to ask. Our office staff is here to explain and answer any question you may have. 

We are here to help you navigate through your water damage claim.

SERVPRO of Northwest Ontario (909) 984-3544  

Do You Know Where to shut off the Water in your Home?

7/22/2021 (Permalink)

Water Shut Off Valve Shut Off Valve

Home Tip: Know where the water shut off valves are on your toilets, sinks, appliances, and the main house shut off so you can limit the amount of damage if there is a leak.

Extra Tip: Add a shut off tag to the main house water shut off so anyone can quickly find it and make sure to teach all members of your family how to use it.

Time is of the essence when dealing with water damage, quickly stop the water flow and then call us right away. Water damage can't wait until the morning, that's why we are on call 24/7 When mitigation begins immediately it reduces the risk of mold growth and any further damage.

While you wait for us to arrive begin to remove excess standing water if you can do so safely.

SERVPRO of Northwest Ontario (909)984-3544

Can we Save Antique Furniture?

7/19/2021 (Permalink)

In the event ofwater damage to your home, it is natural to worry about your beloved antique sofa. After all, you cannot just go to the nearest furniture store and buy another. Do not despair – SERVPRO of North west Ontario technicians can use various techniques to save your favorite seat from floodwaters.

Floodwater can cause several problems:

  • Wood frames can swell and even crack as they absorb water – sofas may be especially vulnerable to this, because of the way their frames join together
  • Delicate upholstery can bleed color or become blotchy
  • Mold can grow on the wooden surfaces, or inside cushions and seats

It is essential to deal with flood damage immediately. If you leave it, there is more opportunity for mold to grow in and on your sofa, water stains can settle in more deeply, and cracking and swelling can worsen.

Our technicians know that antique wood can warp under the strain of floodwater – and they also understand that rapid drying is dangerous. If we dry your couch too quickly, it could be at greater risk of damage, we take care of your antiques while we are drying your home to leave it "Like it never even happened."

Is Your Property in a Flood Zone?

7/15/2021 (Permalink)

Home Insurance providers use flood maps to decide if your property is in a heavy flood zone area.

  • Zone A: High flood risk
  • Zone B: Moderate flood risk
  • Zone C: Minimal flood risk
  • Zone D: Undetermined flood risk
  • Zone V: High risk flood zones specific to coastal locations

Flood maps identify the parts of the country that are most vulnerable to rising water based on available data, and they are updated regularly. In addition to highlighting the boundaries of these zones, many maps also indicate major floodways.
To view flood maps free of cost, visit the FEMA Flood Map Service Center. You can use the service to create, save and print a hard copy of your local area’s flood map. The map itself may seem intimidating at first glance, but the website provides a helpful glossary to assist you in deciphering unfamiliar language. The center also provides other flood-fighting resources to help you understand your local risk in greater depth.