Recent Posts

Smoke and Soot Smell Removal

7/27/2020 (Permalink)

Cleaning soot after fire damage Cleaning soot after fire damage.

REMOVE THE SOURCE

The first and most important step in smoke odor removal is to remove the source of the odor(s). This involves removing burnt items, such as cabinets, furniture, drywall, and non-salvageable contents. The items can be either discarded or restored, depending on their condition.

AIR SCRUBBING.

SERVPRO of Northwest Onatrio will use a high-efficiency  (HEPA) air scrubber which can remove 99.97% of particulates from the air. Removing these airborne particulates removes additional source materials for odors.

OZONE GENERATION. This is one of the most popular and familiar processes for removing airborne smoke odor molecules, including hard-to-neutralize protein smoke. Ozone is a powerful oxidizer that neutralizes odorous molecules by releasing additional oxygen into the air. Customers should not be present when an ozone generator is in operation Ozone works best in a controlled environment, such as an ozone chamber.

CLEANING

All salvageable items should be clean with approved products. Interior walls and hard surfaces should be cleaned. SERVPRO of Northwest Ontario will also clean inside cabinets, drawers, and closets, and wash household items, too.

Air ducts should be cleaned by professionals to preventing the HVAC system from re-contaminating areas that have been cleaned.

Protecting our homes for all kinds of weather

7/16/2020 (Permalink)

Rain Storm Rain Storm

Ontario, California’s wild weather swings, from pounding rain to drought and from fires to floods.

We need to prepare our homes or businesses for all kinds of weather.

Water Damage

Of course, water damage isn’t limited to rain. Leaking pipes and valves inside your home can cause problems just as severe as rainwater intrusion, but your home’s protection begins with its exterior. Ensure that your roof, exterior walls, gutters and landscape are working as they should to keep your home high and dry.

Wildfires

Keep lawns and native grasses mowed to a height of four inches. Remove ladder fuels (vegetation under trees) so a surface fire cannot reach the crowns. Prune trees up to six to ten feet from the ground; for shorter trees do not exceed 1/3 of the overall tree height.

Remove dead vegetation and other items from under your deck or porch, and within 10 feet of the house.

SERVPRO of Northwest Ontario is open 24/7 and ready to help (909) 984-3544

Signs that you have a water damage problem in Ontario Home

7/8/2020 (Permalink)

Signs of water damage in your cabinet Signs of water damage in your cabinet

Standing water – This may sound pretty obvious, but if you notice water pooling in your house you have a water problem that needs to be taken care of immediately.

Bad smells – While water doesn’t normally have much of a smell, the mold and bacteria that grow in damp environments can give off a distinct musty, wet odor. If you smell mold or mildew there is a possibility that you have a water issue.

Stains and spots – Stains on the ceilings or walls can be a sign of water damage. You might have a leaky pipe or roof. Call a professional to determine the cause of the problem and to clean up the damage before it becomes a serious mold problem.

Peeling paint – Paint damaged by water will start to peel, bubble, or flake off.

Uneven surfaces – Water damage can cause floors, ceilings, walls, and other surfaces to warp and feel uneven.

Cracks – Water is always seeking the path of least resistance out of your home. Water can enter through cracks and once water finds its way in, the crack will expand allowing even more to get into your home. Make sure you seal all visible cracks on your property.

If you notice your home has water damage call the experts at SERVPRO of Northwest Ontario we are always here to help! (909) 984-3544

Commercial Cleaning

7/6/2020 (Permalink)

Commercial Cleaning Commercial Cleaning

You don’t have time to worry about the common wear and tear that gradually soils your office. When grime, odor and moisture challenges go beyond the scope of your regular janitorial staff, call in  SERVPRO of Northwest Ontario, Whether it’s removing an odor problem or deep cleaning flooring or carpets, you can rely on SERVPRO of Northwest Ontario Professionals to make your workspace look its very best.
Your local SERVPRO® Franchise Professional will get the job done right and get it done quickly, because the SERVPRO® Advantage includes these benefits:

Award-Winning Training

Exclusive Cleaning Products

Nearly 50 years of Experience

SERVPRO of Northwest Ontario is locally owned and operated —so we’re a part of this community too. We are also part of a national network of over 1,700 Franchises, which enables us to respond quicker with more resources. For major storms and disasters, we can call upon special Disaster Recovery Teams strategically located throughout the country.

SERVPRO of Northwest Ontario. Call us with your mitigation concerns at (909) 984-3544

5 Ways to Prepare your Commercial Property for Winter

7/6/2020 (Permalink)

Before and After Cleaning Before and After Cleaning

1. Inspect Your Roof


Winter storms can wreak havoc on shingles and roof tiles. Roof damage gives water easy access to your building’s interior and can lead to property damage and mold.


2. Clean Your Gutters


While you’re up there, eliminate any leaves, sticks, or other debris that may have gathered in your gutters. If left unattended, gutter clogs can lead to water accumulation and necessitate the help of a storm damage restoration company.


3. Inspect the Rest of Your Property, Too


Depending on where your commercial property is located, a winter storm can encompass a variety of extreme weather events — everything from snow and hail to high winds. As the temperature drops, survey your building and surrounding premises to look for existing issues that may appear small now but may be exacerbated by severe and unusual weather.


4. Check Window and Door Seals


Even if winter in your neck of the woods is mild, it’s imperative to eliminate any gaps around your windows and doors. Drafts often mean more dollars spent on utilities. Break out the caulking gun or bucket of sealant and keep your energy costs as low as possible when the temperature dips.


5. Inspect your HVAC System


The lower the thermometer reading, the more you’ll need to rely on your HVAC unit. To avoid storm damage to your energy bill, look for blockages and cracks, listen for strange noises, and clean your filters and condensation drain traps before winter sets in.


Even if your Ontario commercial property is in for mild weather this winter, it’s imperative to prepare for winter storm damage. By taking just a few precautions, you can prevent interruption to your daily routine.

Have you Flushed Your Water Heater?

7/6/2020 (Permalink)

Flushing Water Heater Flushing Water Heater

How Should a Heater Be Flushed?

Performing a flush can help you identify problem areas. Before you start, establish a safety zone in the heater room. Then perform the following steps:

  • To avoid electric shock, make sure floors and all other room surfaces are dry, and turn off your main water valve.
  • Next, turn off the electric power circuit breaker or turn off the gas, depending on your heater's energy source.
  • Wait several hours for the tank water to cool off.
  • Attach a garden hose to your water heater drain, place the other end on your driveway, and open the tank drain so water can flow outside.
  • Repeat until the unit is empty, then detach the hose, close the drain valve, turn on the main water supply, and safely restore the power.

When Are Flushes Recommended?

Although your heater may be working, these appliances lose effectiveness over time as water sediment builds up, so yearly flushing helps maintain the units in optimal condition.

What Are Some Early Warning Signs?

One of the first signs can be strange noises coming from the tank. Water may take longer to heat or leaks may begin to appear under the heater. Water discoloration or unpleasant odors can also signal problems.

What if There Is a Problem?

If you experience problems or feel you cannot safely perform a flush, you may want to call for professional assistance. Some issues may need to be identified and resolved by an expert technician. You can receive the help you need and best solutions can also be evaluated.

Preventative yearly maintenance can maximize the life of your water.

Maintaining Your Property

7/6/2020 (Permalink)

Leaky Pipes? Leaky Pipes?

When a water pipe burst and floods your home or your air conditioner is leaking onto your wood floor, will your insurance company cover the damages? This depends, in part, on your insurance policy. The biggest factor is usually the type of damages:

  • Sudden and Unforeseen Damages are usually covered by homeowners' policies
  • Gradual Damages due to issues such as leaky pipes or a lack of maintenance may not be covered
  • Wear and Tear is nearly always up to the homeowner with very few exceptions


If you believe that your claim should be covered by your policy, you should call your insurance.

Make sure to maintain your property

Most of the time, insurance companies expect homeowners to regularly maintain the plumbing systems in their homes. This means taking steps to prevent the pipes from freezing, keeping the pipes free of clogs, and generally responding to any cracks, splits, and leaks. When homeowners don’t respond to leaks, rust, or deterioration, the insurance company is likely to hold the homeowner responsible.

Make a Claim Even If You Aren’t Sure It’s Covered

However, while the damages from a slow leak may not be covered, when leaky pipes become broken pipes and flood your home, the resulting damages fall under your insurance coverage. This type of coverage may be found in the all-perils section of your policy. This shouldn’t be seen as an excuse to avoid routine maintenance; if there’s evidence that neglect is the cause of the leak and/or break, the insurance provider may deny your claim.

Find Out Which Services Are Covered

When your claim is approved, damages to carpeting, floors, and drywall are generally covered. You may also get coverage for the services provided by water damage cleanup and restoration professionals. In some situations, mold prevention services are also covered.

Give Us a Call (909) 984-3544

Can we Save Wood Floors?

7/3/2020 (Permalink)

Ready to the Rescue Ready to the Rescue

One of our popular questions is, can you save our hardwood floors? In the Ontario, California area, we have a lot of older homes with original floors, naturally they want to save them. Another reason is, it trouble-some and expensive to replace all the floors. Will the new floors match the old? I the answer isn't always simple either. We do have a hardwood floor drying system and we will do our very best to save those beautiful floors. But, we have to be honest, there are some times when the damage has gone too far and they need pulled. The best way to avoid pulling them is to act fast! Call us immediately. We will be there fast to get water extracted and equipment in place. Let’s save those floors. Give SERVPRO of Northwest Ontario (909) 984-3544 a call as soon as you suspect water damage on your wood floors.

Preparing Your Home for Raining Season

7/3/2020 (Permalink)

Fixing Window Seal Fixing Window Seal

When the rain starts your home is supposed to keep yourself and your belongings dry. However, some moisture can get in if your home has not been maintained or checked for broken seals.

What to do if you are experiencing moisture in your home:

  • Re-caulk windows seals
  • Re-caulk door seals
  • Consider adding overhangs to doors and windows
  • Check for missing or broken shingles on the roof

Doing or considering adding fixtures to your home will keep the moisture out, and it may even add beauty and equity to your home.

At SERVPRO of Northwest Ontario, we take pride in our fast and effective response team, dedicated to getting you back up and running as soon as possible. Contact us at (909) 984-3544  for rapid response and service!

Preserving Documents After Water Damage

7/2/2020 (Permalink)

Flooding in commercial buildings in Onatrio CA, can be costly and time consuming, and oftentimes the damage goes beyond just the floor. In a business, wet documents can be a huge problem. Even though so much is done digitally, companies still house many important papers. Here are some tips that may help in saving them.
Air Drying
This method of document drying is best for papers that are not severely damaged. You should first take a paper towel and remove excess moisture by gently pressing it down on the paper. Once you've carefully gotten as much liquid from it as possible, you can hang it up to air dry. This can be done with either a dehumidifier or a fan. You want to take care not to point the fan directly at the wet documents as this can cause them to fall apart.
Freeze Drying
You may want to consider freeze drying papers or books that are in bad condition due to the flooding or that have not dried after being hung up for two days. You can still begin by using the paper towel to take away some of the water. You will then put wax paper between all pages and put them in a zip lock bag before putting the items in the freezer. It is usually best to do this at the lowest temperature setting. After two weeks, you can take them out and air dry them.
If you are at all uncomfortable trying to salvage your wet documents yourself, you can call a water restoration professional in Ontario CA, to dry them for you. You should also consider hiring someone to help if the documents have been exposed to contaminated water as this may take a special type of clean up. No matter what method you decide to go with, you should take extra care when handling these papers as they can rip extremely easily.