Recent Why SERVPRO Posts

Flooded Toilets

7/1/2021 (Permalink)

Toilets are simple mechanical devices that rely on water pressure and gravity for the bulk of their operational energy. What does that mean for you? It means there are only a few reasons why they would flood, including the following:

  • There’s a problem with running water that won’t stop, overwhelming the toilet’s ability to clear it in time.

• The flooded toilet has a clog in the bowl or trap, preventing water from cycling out.

• There’s a clog causing sewer damage further down the line, past the point where you can see its location.

Typically, if there’s running water but no clog, the toilet will automatically flush or run, and there won’t be a lot of risk for contamination. When there’s a clog in the line, though, the toilet might overflow if there are multiple flushes or a running water problem. The most serious issue is a clog in the drain line itself, which could lead to a backup. This is often the most difficult cleanup.

Calling in the Professionals at SERVPRO of Northwest Ontario (909) 984-3544

whenever a flooded toilet backs up far enough to cause water damage, it’s also creating a contamination risk that needs to be cleaned properly. That’s why you should have a plan for calling in cleanup experts in Ontario, whenever your company is dealing with any kind of sewer backup. It will keep your employees safe, minimize damage to your facilities, and ensure that cleanup causes to least disruption possible.

Ready to Help 24/7

5/5/2021 (Permalink)

We know that every minute your commercial business is disrupted due to a fire or water damage emergency represents lost business and reduced productivity.

SERVPRO of Northwest Ontario is ready to help.

Water can cause lots of damage in a short amount of time. Here is what water can do in the first 24 hrs of exposure.

Within Minutes

  • Water quickly spreads throughout your property, saturating everything in its path
  • Water is absorbed into walls, floors, upholstery, and belongings
  • Furniture finishes may bleed, causing permanent staining on carpets
  • Photographs, books, and other paper goods start to swell and warp

Hours 1 - 24

  • Drywall begins to swell and break down
  • Metal surfaces begin to tarnish
  • Furniture begins to swell and crack
  • Dyes and inks from cloth and paper goods spread and stain
  • A musty odor appears

Give as a call (909) 984-3544

We Care!

5/5/2021 (Permalink)

At SERVPRO, our number one priority is to make our customers happy.

When you need a leading company of residential and commercial property damage restoration services, you need and want the best. Why SERVPRO®? We’re deeply invested in you, your family, your business, and our community. And that’s exactly Why you should trust  SERVPRO of Northwest Ontario .

SERVPRO® of Northwest Ontario is continually investing and reinvesting our resources so we can better serve our customers, to fulfill our vision of becoming the premier cleaning and restoration company, which affords us the opportunity to be there for you, for your family, for your business, for our community in your time of need. We are constantly making strategic decisions and moves for our continued success, future growth.

Give us a call for your next restoration job

(909) 984-3544.

At SERVPRO of Northwest Ontario you are our priority.

5/5/2021 (Permalink)

You are our Priority.

While SERVPRO of Northwest Ontario teams are dedicated to all aspects of the restoration process, it is occasionally necessary to bring on other vendors to perform specific tasks. For this reason our management team has built strong relationships with other operators we trust to perform such tasks.

Though our staff may not always be on site during services being performed, we verify that the correct steps are taken. Our long-standing relationships with others in the industry ensure your home or business is in good hands. 

When unexpected disaster strikes, the process can already be complicated. By choosing SERVPRO of Northwest Ontario you eliminate many headaches and ensure that a quality restoration team with clear communication takes care of you. 

Call us (909)984-3544

Using Thermal Imaging

5/4/2021 (Permalink)

Thermal Imaging Camera Thermal Imaging Camera

By using thermal imaging we can see what is going on beneath the surface. 

Thermal imaging can show us a few things: 

-can see the overview of the problem 

-see the heat loss easily 

-quick access to moisture intrusion 

These types of problems can sometimes be overlooked, when using the thermal imaging we are able to really refine these problems and locate the affected areas. 

Our thermal imaging also aims to instantly identify the issue, this saves time and money for you.

To the naked eye a wall doesn't seem to have water damage, with thermal imaging one can see if there are areas of excess moisture. This excess moisture can be seen clearly through thermal imaging as an absence of heat. This is a problem because water damage can lead to the growth of mold/mildew spores or bacteria.

We can help you give us a call (909) 984-3544

Paint Bubbles on Your Paint?

4/5/2021 (Permalink)

Mold under a paint bubble. Mold under a paint bubble.

A hidden leak making itself known is a situation no Ontario property owner wants to get presented with. However, the appearance of one or more paint bubbles can point to a plumbing issue in particular if the bubble continues to grow in size or other bubbles appear in the vicinity. Moisture is collecting within the paint and causing it to lose adherence to the surface. Before opening the wall or ceiling, SERVPRO of Northwest Ontario techs use their detection equipment to "see" behind the sheetrock and look for other signs of water damage such as:

  • Musty odors
  • Visible mold growth on walls
  • Staining
  • Peeling wallpaper

    Our goal is to provide fast and quality restoration services for any water damage situation that might exist within your property. You can trust SERVPRO of Northwest Ontario technicians to utilize the full measure of their training and industry-leading equipment to resolve your water damage fast. Give us a call today at (909)984-3544

Why SERVPRO of Northwest Ontario?

7/2/2020 (Permalink)

Floor Water Damage Floor Water Damage

While you cannot predict when you might need water or mold remediation , the faster that you can secure this service, contain and appropriately clean the area, the less of the items and stock throughout your home or property that can become directly impacted. SERVPRO of Northwest Onatrio professionals can work quickly to offer effective mitigation solutions including fast extraction when you need it the most.
When we first come into your building, part of our team works to set up the extraction equipment required to begin removal and restoration efforts while another portion of our crew can work to remove at-risk contents from the affected area. Without a widespread situation, much of these moved items can get stored in a different area of your store unless they require focused drying and cleaning attention.
SERVPRO of Northwest Ontario technicians on site determine the best equipment for the severity of the water damage, ranging from mobile wet-vac units with extraction wands to gas-powered trash pumps and our extractor truck. With effective removal of excess water, our team can get to work on thoroughly drying the damaged area and protecting your building from potential reconstruction or remediation needs.
Give us a call anytime disaster strikes at (909) 984-3544

Faster to Any Size Disaster

5/6/2020 (Permalink)

We are the # 1 Restoration Company We are the # 1 Restoration Company

At SERVPRO® of Northwest Onatrio, no business is too big and no question is too small.  So when fire or water damage strikes your home or business, call on the cleanup team the insurance industry has trusted for more than 40 years.  That’s where you’ll find a team of specialist that’s faster to any-sized disaster.  So when the things that matter most are on the line, make sure we are too by calling (909) 984-3544 or visiting www.SERVPROnorthwestontario.com.  We’re here to help make Fire and Water damage “Like it never even happened.”

We are independently owned and operated with a team trained professionals. SERVPRO® of Northwest Onatrio is part of the nationwide Storm Response Team and has the support of over 1,700 franchises ready to serve your emergency needs.

Our team consists of professionals who are from the Onatrio area and know our community inside and out. It is for this reason that we are trusted leaders in the disaster restoration industry, and mold remediation is one of our specialties. We provide 24-hour emergency service, and our teams intensive, ongoing training ensures that we have the expertise to handle all your restoration and cleaning projects. No matter where your home or business lies in the Grand Rapids area, SERVPRO of Northwest Onatrio is here to help.

How Mold Can Damage and Affect your Home

5/6/2020 (Permalink)

Mold Mold

One of the points that are critical to remember is that attempting mold removal on your own can not only often be ineffective, but it could be hazardous on its own. With over a dozen common varieties of mold and fungus that can damage your home, there is not a single method of removing them all effectively. In some cases, chemicals and cleaning products can cause problematic reactions when used incorrectly.

A fast response can help limit the spread of the colony and preserve construction materials and the contents of your house. As a colony grows and thrives, it requires organic material food source. The stronger and more widespread the organisms become, the weaker and more vulnerable the affected materials become. Our SERVPRO of Northwest Ontario technicians can help you to remove the colonies, and work to preserve the affected materials rather than rely on reconstruction.

While you might believe that mold growth is nothing to concern yourself with, there are substantial risks with allowing a colony to grow and thrive on your property. Trust our SERVPRO of Northwest Ontario restoration and remediation specialists to remove the fungi, "Like it never even happened." Contact us anytime at (909) 984-3544

Getting Ready to Go Back to Work

5/5/2020 (Permalink)

Fogging Fogging to disinfect

Are you concerned about going back to Work or School? No doubt you may wonder, has this area been properly cleaned or sanitized? Such a question can create doubt in your mind.

We want to eliminate that doubt. That's why SERVPRO® of Northwest Ontario has started the Back to Work - CLEAN & READY initiative.

THE GOAL:

  • The goal of this initiative is to partner with businesses and schools, sanitizing all spaces on those properties. Minimizing any concerns or doubts that any employees, students, or visitors would have.

If you have a custodial crew at your site, they are no doubt doing a great job cleaning however the COVID-19 pandemic may require more consideration. 

THE BENEFIT TO YOU:

  • Having a nationally recognized company, like SERVPRO® of Northwest Ontario, perform and document  final sanitation services would help create public confidence, but more importantly, it would make coming back to work or school feel safe.
  • This program includes a training that educates all stakeholders and staff members on the effective cleaning and sanitation methods. Afterwards your custodial staff or SERVPRO® can do a final cleaning/sanitation using proper cleaning techniques. SERVPRO® will document, inspect, and then perform a final ULV fogging service in every classroom or office. This will ensure that surfaces and even hard to reach places are disinfected.

Our goal is keep people safe, healthy, and educated as we start going back to work and school. 

To find out more information on our Back to Work - CLEAN & READY program, call us at (909)984-3544

Cleaning Your Commercial Building

5/5/2020 (Permalink)

Commercial cleaning Commercial cleaning

A thorough cleaning will rid your commercial office building of the dust and grime of summer, bringing a clean and refreshed feel to your workplace as well as positively impacting your business’ profitability and your workers’ productivity. Commercial cleaning is a bit different than residential cleaning since it will call for more in-depth cleaning processes and better organization. You have a lot of people, and aspects, to think of. 

Let your employees know that a cleaning process will be beginning, and inform them what that process will look like. If there are any possible interruptions in tools or workflow, you will want to let them know and get their feedback on how to handle these situations. Make sure they are aware of the cleaning products that will be used in case there are possible irritations or allergies that some may experience. Many people prefer to be exposed to more eco-friendly products these days, so that’s an option that will make everyone happy.

Provide employees with a schedule so that they know exactly what to expect as your cleaning process moves forward. If it will be necessary for them to box up any of their work items, let them know as far in advance as possible so that they can plan for the event. 

The key areas you will want to focus on include:

Flooring

  • Deep-clean carpets to remove stains.
  • Move file cabinets, conference tables, desks, and other large furniture items to clean the entire floor. 
  • Clean flooring baseboards and corners with a high-powered vacuum.
  • Buff and scrub tile and concrete.
  • Consider re-finishing and re-sealing floors for a renewed appearance.
  • Look for fire hazards on the floor. Remove any floor or stairway blockages.
  • Observe tile for breaks, dents, or cracks, and consider replacing broken tile or redoing the flooring. 

Walls.

  • Look for chipped paint and cracks, and decide if you need to repaint. If the cracks are large, you may want to have a professional inspect for damage.
  • Clean all windows to remove dust and marks, cleaning both outside and inside. For tall or high windows, hire a professional window cleaning service.
  • Dust and wash the drapes and blinds. This area is usually forgotten in weekly cleanings.
  • Dust ceiling corners, light fixtures, and tops of doors.

Bathrooms

  • Clean the grout in between the tiles.
  • Sanitize and deep clean all surfaces with bleach-based products.
  • Re-caulk in areas of cracking or splitting.
  • Bleach the inside of toilet bowls. Rub the external of the toilet bowls with a sanitizing cleanser.
  • Wash the floor baseboards around toilets and urinals.
  • Wash all trash-cans.
  • Replace all toilet paper, soap, and other usables.
  • Look for signs of mold or mildew, which is more common in high-humidity environments like bathrooms. Remove any mildew immediately.

Cleaning your commercial office building can be a big job. Here at SERVPRO of Northwest Ontario we can help you get your cleaning projects done in record time. Call us today for your commercial office building needs. (909) 984-3544

SERVPRO is Here to Help during this time of need

4/10/2020 (Permalink)

Here to Help Here to Help

During this unprecedented time caused by the global pandemic of coronavirus, this is a reminder to our customers that we are specialists in cleaning services, and we adhere to the highest cleaning and sanitation standards.

Specialized Training

We are prepared to clean and disinfect your home or business, according to protocols set forth by the Centers for Disease Control and Prevention. We have years of experience in dealing with biological contaminants, and we will go beyond the scope of work that regular janitorial staff perform on a daily basis.

The CDC encourages cleaning of high-touch surfaces such as counters, tabletops, doorknobs, light switches, bathroom fixtures, toilets, phones, keyboards, tablets and tables. Other spaces mentioned in the CDC’s guidance for commercial spaces include:

  • Kitchen/Food Areas
  • Bathrooms
  • Schools/Classrooms
  • Offices
  • Retail Spaces
  • Water Fountains
  • Shelving/Racks
  • Sales Counters
  • Carpets and Rugs
  • Stair Handrails
  • Elevator Cars
  • Playground Equipment
  • Fitness Equipment

Specialized Products

The CDC recommends usage of a labeled hospital-grade disinfectant with claims against similar pathogens to the coronavirus. Multiple products in the SERVPRO product line carry the EPA-approved emerging pathogens claims. While there is currently no product tested against this particular strain of the coronavirus, we are following all guidelines as provided by the CDC and local authorities.

Call Today for a Proactive Cleaning

If your home or business needs deep cleaning services, call the experts today – SERVPRO of Northwest Ontario (909)984-3544

Sources:

https://www.cdc.gov/coronavirus/2019-ncov/hcp/guidance-prevent-spread.html?CDC_AA_refVal=https%3A%2F%2Fwww.cdc.gov%2Fcoronavirus%2F2019-ncov%2Fguidance-prevent-spread.html

https://www.cdc.gov/coronavirus/2019-ncov/specific-groups/guidance-business-response.html

IICRC Certified Firm

7/15/2019 (Permalink)

SERVPRO of Northwest Ontario is an IICRC firm. The Institute of Inspection, Cleaning and Restoration Certification (IICRC) creates the standards for the restoration industry and provides training and certification to restoration companies. IICRC Certified Firms have the right to display the IICRC Certified Logo.

IICRC Certified Firms must

• Present accurate information to consumers and conduct business with honesty and integrity.

• Require a technician on all jobs who has been formally trained and passed all required tests.

• Require a continuing education program to keep technicians up-to-date on the latest changes in the industry.

• Maintain liability insurance to protect all parties in the event of an accident.

• Maintain a written complaint policy and agree to Better Business Bureau or similar arbitration to resolve disputes, and accept the conclusions and recommendations of arbitration.

The IICRC Develops The Standards For The Restoration Industry

The IICRC has been the driving force in establishing the main industry standards and reference guides for professional carpet cleaning, water damage restoration and mold remediation. These IICRC standards take years to develop and require the coordination of experts in the field: manufacturers, industry organizations, insurance professionals, training schools, contractors, and public health professionals.

Every five years, the standards are reviewed and updated. The water damage restoration field changes rapidly with advancements in technology and science, and therefore the standards must evolve to keep pace.

About SERVPRO of Northwest Ontario

SERVPRO of Northwest Ontario specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration and we are an IICRC Certified Firm. We believe in continuous training: from initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property

IICRC Certified Firm

5/29/2019 (Permalink)

SERVPRO of Northwest Ontario is an IICRC firm. The Institute of Inspection, Cleaning and Restoration Certification (IICRC) creates the standards for the restoration industry and provides training and certification to restoration companies. IICRC Certified Firms have the right to display the IICRC Certified Logo.

IICRC Certified Firms must

• Present accurate information to consumers and conduct business with honesty and integrity.

• Require a technician on all jobs who has been formally trained and passed all required tests.

• Require a continuing education program to keep technicians up-to-date on the latest changes in the industry.

• Maintain liability insurance to protect all parties in the event of an accident.

• Maintain a written complaint policy and agree to Better Business Bureau or similar arbitration to resolve disputes, and accept the conclusions and recommendations of arbitration.

The IICRC Develops The Standards For The Restoration Industry

The IICRC has been the driving force in establishing the main industry standards and reference guides for professional carpet cleaning, water damage restoration and mold remediation. These IICRC standards take years to develop and require the coordination of experts in the field: manufacturers, industry organizations, insurance professionals, training schools, contractors, and public health professionals.

Every five years, the standards are reviewed and updated. The water damage restoration field changes rapidly with advancements in technology and science, and therefore the standards must evolve to keep pace.

About SERVPRO of Northwest Ontario

SERVPRO of Northwest Ontario specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration and we are an IICRC Certified Firm. We believe in continuous training: from initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property

SERVPRO of Northwest Ontario: How Can They Really Be Faster to Any Size Disaster

5/17/2019 (Permalink)

SERVPRO Faster to Any Size Disaster

In the insurance claim process, a speedy restoration company response matters, and that is why SERVPRO of Northwest Ontario with their Faster to Any Size Disaster motto is leading the industry. However, it is more than just a slogan. It is a tagline that the company stands behind and for several good reasons.

1. 24/7 Emergency Response

Adjusters and clients alike, require the services of restoration companies at all hours. Disaster doesn’t set a clock and therefore emergency response shouldn’t either. SERVPRO of Northwest Ontario standard of service is built on the idea of 24/7 availability, meaning that they’re out working while the other guy is sleeping. This level of commitment has not gone unnoticed as the company has been recognized nationally for their dependability. 

2. Nationally Available

Additionally, they can make it Faster to Any Size Disaster because there are over 1,700 franchises spread across the country. This level of localization means that the company truly can make it to your client’s home sooner than less expansive brands. 

3. Preferred Vendor

Also, SERVPRO of Northwest Ontario only works with preferred vendors, meaning that all contractors and suppliers go through a screening process. Every company is expected to meet specific qualifications and comply with the level of care and professionalism outlined in the company’s standard practices. 

4. Residential and Commercial Services

Beyond being nationally available, SERVPRO of Northwest Ontario's services include both residential and commercial properties, allowing a larger client base. This versatility suits insurance companies well because they typically cater to both large and small clients.

Faster to Any Size Disaster is not merely a slogan. It is a reality. It is an honest description of a company’s ability to receive a call and respond to a client in need, regardless of property size or type. Insurance companies depend on these quick responses to mitigate further loss and to make the claims process more manageable. SERVPRO of Northwest Ontario is a localized company that has a proven reputation of compliance and satisfaction that can provide the level of service both insurers and clients require.

Why SERVPRO of Northwest Ontario? Because We Do It All!

5/13/2019 (Permalink)

From start to finish, you will see that SERVPRO of Northwest Ontario will take care of your restoration emergency from start to finish. A fire for example can wreak havoc not only on your home or office, but your precious time and check book too. There is no need to worry. Not only do we possess the experience, but the equipment and talent on our team to make sure the disaster looks like it never took place. After removing any drywall that is burned and unsalvageable, we will make sure your home down to the studs is clean and smelling great. Besides any demolition that needs to be done, we will begin reconstructing your home back to the way it was. This includes painting your walls as well. It will be like an entirely new room in your home.   

If you have recently experienced a restoration emergency, let our team here at SERVPRO of Northwest Ontario take care of everything so you don’t have to. We will always work with you each step of the way and make sure you are satisfied. Give us a call at 909-984-3544 for more information.  

SERVPRO'S Environmental Friendly Products

5/13/2019 (Permalink)

SERVPRO wants you to know that we are doing our part to help our Planet.  That is why we want you to know about our Green Cleaning Products.

SERVPRO® Industries, Inc. is a member of the EPA’s Design for Environment (EPA/DFE) initiative. As a member company, SERVPRO® can access the listing known formally as CleanGredients. The EPA/DFE has established a set of criteria for formulating environmentally friendly cleaning products. With the assistance of larger chemical companies the EPA/DFE has put together a listing of safe cleaning components that can be used in Green cleaning formulations. From the listing a formulation can be derived that incorporates “green” chemistry. The initiative is designed to allow chemical formulators a resource to formulate environmentally friendly cleaning products using environmentally friendly raw materials.

So next time you see our Green Vehicles, you'll know we are doing our part to sustain our Environment.

Effects of Water Damage in an Ontario, Ca Property

4/16/2019 (Permalink)

SERVPRO Can Restore Properties Damaged by Water

SERVPRO has the experience necessary to inform you of the downsides of excess water in your home. The removal of excess moisture from your Ontario, CA home should be a matter of top concern at all times. That is because excess water may find its way into your home through several access points. These include unattended taps, leaks in pipes, excess precipitation, and outright negligence, to mention but a few.

 Regardless of its source, such water may adversely impact your home. In the discussions below, SERVPRO describes the dangers of water damage and some of the various means and ways of mitigating them.

Carpets are highly absorbent. They easily soak up plenty of water which subsequently weakens its fabrics. If the situation is left to go on unabated, this may often lead to the diminished overall lifespan of the carpets. This means that your carpets can end up being obsolete before their time.

SERVPRO knows too well that wooden pieces of furniture are also very susceptible to excess moisture. That is because such moisture often gets absorbed by the wood and in so doing dampens those wooden components. The resultant effect is rotting of the same and substantially diminished lifespan. Apart from that, they also weaken the furniture so much so that, they may subject anyone who sits on them to the risk of falling off.

Foundations of the buildings may be weakened by excess moisture. Moisture does weaken the foundations if the underlying soil shifts. This makes the soil quite weak as not to offer the required support. This issue may lead to the overall collapse or cracking of the foundation if not mitigated in time.

SERVPRO points out that hidden moisture can encourage the growth and proliferation of mold. Molds and other fungi thrive well in areas with excess moisture. They can lead to health effects.

Count on us, SERVPRO of Northwest Ontario, to remove water and dry out your home or business by calling  (909) 984-3544 to request a quote or book an appointment.